Privacy Policy
Terms &
Conditions
Privacy Policy
Privacy Policy / Privacy Statement
Rik and Ralph Pty Ltd , ACN 637 576 991 (“Rik and Ralph,” “we,” “us,” “our”) believe it is our commitment to inform you how personal information will be collected through the website. This Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. The Company shall comply with the Australian Privacy Principals and the Privacy Act 1988 (Cth) (Privacy Act).The Rik and Ralph Privacy Policy will inform you of the information collected about you, the use of the information, when your information might be disclosed by us and how you will be able to take control of your information.
This policy isn’t applicable to information users provide in directly from the Rik and Ralph website including offline, email or electronic transfer not via the website. Rik and Ralph is not accountable for actions and privacy policies of third party websites.
When you are willingly accessing and using the Rik and Ralph website you comply to the terms listed in the Privacy Policy alternatively if you disagree do not access or use the website. Rik and Ralph have all rights to update the claws in the policy without notice.
Collection of Information
Information we collect about users for the Rik and Ralph website.
We collect the information you provide on our website when you first sign up or contact us for our Services, or when you make an enquiry about our Services, this may include providing your email address, name, contact number, job application and business details.
The website will also collection information on user behaviour which includes but not limited to the pages you view, links you click, referral URL, IP address, page views, device used and web traffic.
We collect Personal Information about our staff, contractors and job applicants, including name, address, contact details and work experience.
From time to time we may use the personal information we collect with supplementary information collect from third-parties or through other sources than the website.
We do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site, or for our customers’ level of compliance with our code.
Information usage
The information we collect is used to help us improve our service and provide tailored solutions to our customers and users of the website. Usage of information includes to supply requested information, tailor information on the website based on needs, send brand/service communications, respond to enquires made on the website, internal market research based on user behavior, optimize the website to ensure it is servicing needs or detect and manage or prevent unlawful or actions that is against the law or the company’s policies. The information collected via offline may be combined with offline behavioral information to provide a better picture of user and customer profiles.
How your information will be shared
The information we gather about you from the website we may share this with our agents, partners and third-party stakeholders. The information shared may be information that doesn’t specially identify you as an individual instead collective data on behavior or other identifiers to third parties.
Our third-party agents, subsidiaries and partners work on areas including but not limited to hosting, service maintenance, analytics and technical integration of the website. The third-party suppliers we work with may have access to personal information to complete services relating to the website. By using the website, you agree that these third-party suppliers can access information to complete services for Rik and Ralph.
Details regarding the company or ownership may change, assets may be sold while providing services on the website. Hence you agree that in an event where this might take place your information might be transferred to another entity.
If the law requires we may have to supply your personal information or if necessary to do so such as to protect the rights and safety of the website and stakeholders, if damage is done to the website, brand, staff, public and users and if any unlawful activity has been caused to the brand and website.
Cookies & Tracking Technologies
The Rik and Ralph website applies “cookies” to gather information about your behavior including type of web browser, operating system and Internet Protocol (“IP”) address and manager your preferences, it doesn’t collect your personal information. The information collated from cookies may be shared with third parties including partners, advertisers and others. By changing your browser setting you will be able to control cookies, this may impact the experience on the website.
Rik and Ralph uses Google analytics a service provided by Google. This will use tracking methods to provide analytics how users interact with the website, this will provide data for reporting to improve services. Google Analytics might use information such as your IP address, visitation data the Rik and Ralph website does not use this to personally identify you. The information generated by Google Analytics will be transferred to and stored by Google and will be subject to Google’s privacy policies, please review Google’s privacy policy.
Even through your personal device may include “Do Not Track” functions, the Rik and Ralph privacy policy and information collection will still operate regardless if the “Do not track” signal is recognized or not.
Unsubscribing from the E-Mail Marketing Communications
You have control of unsubscribing from receiving e-newsletter from Rik and Ralph. Unsubscribing will mean you will not receive information about our services.
Other Important Information
If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer at info@rikandralph.com and we will attempt to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.
Users outside of Australia
If you use the Rik and Ralph website outside of Australia you consent to transfer your personal information, collection, processing and storage of information in Australia or elsewhere. The laws in Australia and these countries regarding personal information may be different than the laws of your state or country please review this.
IMPORTANT – this is a legal agreement between you and Rik and Ralph Pty Ltd., (“Rik and Ralph” or “we” or “us” or “our”). Rik and Ralph Pty Ltd owns the website www.rikandralph.com. When using the website please read the terms and conditions outlined as you will be accepting these terms of use. The terms and conditions of use may be changed or updated by Rik and Ralph from time to time without advanced notice or outlined here and you will be agreeing to these updates if you continue to use the website. The date of the latest updated is stated at the end of document.
Description of our services
Rik and Ralph are a specialised digital marketing agency providing custom eCommerce, VR, website design, social media, branding and strategic solution services.
Age requirements
The Rik and Ralph website is intended for use of individuals over the age of 16 years, any access to the website for individuals under the age of 16 is unauthorized. For those under the age of 16 you are only authorized to access the site with your parents or guardian’s permission and supervision.
Collection of personal information
You can visit the Rik and Ralph website and have access to certain resources, features and functionality without providing any personal information to the owner of the website. The website will require personal information to access certain resources and to allow us to contact you. Our privacy policy will outline this in greater detail.
Limited license and site access; all rights reserved
The Rik and Ralph website provides access to content, information and resources including but not limited to, blogs, eDMs and case studies. Rik and Ralph, grants you limited license to access the content for personal use, but not to download or alter the information and content this will only be granted with written consent from Rik and Ralph Pty Ltd. The license prohibits any resales or use of the website and content for commercial use or any use of data mining, robots, or similar data gathering and extraction tools. You do not have access to use the any trademarks, logos, content, images, website layout, meta- tags, “hidden text “or other proprietary information unless permission is granted by Rik and Ralph Pty Ltd. in written form.
Limitation of liability
Furthermore, in addition the warranty disclaimer Rik and Ralph will strictly not be obligated or responsible for any damages, directly, indirectly, loss of income, reputation damage or corruption of data connected with the use or inability to use the website.
Indemnity
By using the website you agree to defend and insure Rik and Ralph, their affiliates and all of their employees, agents and key stakeholders from and against any and all claims including damages, injuries, liabilities, losses, costs, and expenses which includes legal expenses relating to or arising from any breach or alleged breach by you of this terms of use.
Severability/waiver
If any claws of the outlined terms and conditions is deemed unlawful, void or for any reason unenforceable then the claws will be deemed severable from these terms of use and shall not affect the validity and prevent any remaining claws to be enforced.
Governing law and jurisdiction
The outlined terms and conditions and the access you have to use the website are governed in the accordance with the Australian law. By using the site, you agree to comply with the law and any unlawful activity will be filed only in courts located in Melbourne, Australia, and you hereby conclusively and completely consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding. You consent with Rik and Ralph that any proceeding to resolve any disputes will be done purely on a individual basis, and that nor you or Rik and Ralph will want to have any dispute heard as a class action, representative action, collective action or in any proceedings in which you or Rik and Ralph will act in a representative capacity. Both Rik and Ralph and you consent that no proceedings will be joined, consolidated or combined with other proceeding unless written consent is provided by both parties (You and Rik and Ralph).
Force majeure
The terms and conditions will enforce that Rik and Ralph will not be liable for any delay or failure in performance due to unforeseen or beyond reasonable control of our third party stakeholders (agents, suppliers, contractors) also including but not limited to natural disasters, power failures, transmission failures, labor strikes, terror or local and global pandemics.
Notices
All notifications to you from Rik and Ralph relating the website or these terms will feature on the website or direct email or postal mail.
Privacy Policy / Privacy Statement
Rik and Ralph Pty Ltd , ACN 637 576 991 (“Rik and Ralph,” “we,” “us,” “our”) believe it is our commitment to inform you how personal information will be collected through the website. This Privacy Policy sets out the rules we will abide by when dealing with personal information we collect from individuals in the course of our business. The Company shall comply with the Australian Privacy Principals and the Privacy Act 1988 (Cth) (Privacy Act).The Rik and Ralph Privacy Policy will inform you of the information collected about you, the use of the information, when your information might be disclosed by us and how you will be able to take control of your information.
This policy isn’t applicable to information users provide in directly from the Rik and Ralph website including offline, email or electronic transfer not via the website. Rik and Ralph is not accountable for actions and privacy policies of third party websites.
When you are willingly accessing and using the Rik and Ralph website you comply to the terms listed in the Privacy Policy alternatively if you disagree do not access or use the website. Rik and Ralph have all rights to update the claws in the policy without notice.
Collection of Information
Information we collect about users for the Rik and Ralph website.
We collect the information you provide on our website when you first sign up or contact us for our Services, or when you make an enquiry about our Services, this may include providing your email address, name, contact number, job application and business details.
The website will also collection information on user behaviour which includes but not limited to the pages you view, links you click, referral URL, IP address, page views, device used and web traffic.
We collect Personal Information about our staff, contractors and job applicants, including name, address, contact details and work experience.
From time to time we may use the personal information we collect with supplementary information collect from third-parties or through other sources than the website.
We do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our site, or for our customers’ level of compliance with our code.
Information usage
The information we collect is used to help us improve our service and provide tailored solutions to our customers and users of the website. Usage of information includes to supply requested information, tailor information on the website based on needs, send brand/service communications, respond to enquires made on the website, internal market research based on user behavior, optimize the website to ensure it is servicing needs or detect and manage or prevent unlawful or actions that is against the law or the company’s policies. The information collected via offline may be combined with offline behavioral information to provide a better picture of user and customer profiles.
How your information will be shared
The information we gather about you from the website we may share this with our agents, partners and third-party stakeholders. The information shared may be information that doesn’t specially identify you as an individual instead collective data on behavior or other identifiers to third parties.
Our third-party agents, subsidiaries and partners work on areas including but not limited to hosting, service maintenance, analytics and technical integration of the website. The third-party suppliers we work with may have access to personal information to complete services relating to the website. By using the website, you agree that these third-party suppliers can access information to complete services for Rik and Ralph.
Details regarding the company or ownership may change, assets may be sold while providing services on the website. Hence you agree that in an event where this might take place your information might be transferred to another entity.
If the law requires we may have to supply your personal information or if necessary to do so such as to protect the rights and safety of the website and stakeholders, if damage is done to the website, brand, staff, public and users and if any unlawful activity has been caused to the brand and website.
Cookies & Tracking Technologies
The Rik and Ralph website applies “cookies” to gather information about your behavior including type of web browser, operating system and Internet Protocol (“IP”) address and manager your preferences, it doesn’t collect your personal information. The information collated from cookies may be shared with third parties including partners, advertisers and others. By changing your browser setting you will be able to control cookies, this may impact the experience on the website.
Rik and Ralph uses Google analytics a service provided by Google. This will use tracking methods to provide analytics how users interact with the website, this will provide data for reporting to improve services. Google Analytics might use information such as your IP address, visitation data the Rik and Ralph website does not use this to personally identify you. The information generated by Google Analytics will be transferred to and stored by Google and will be subject to Google’s privacy policies, please review Google’s privacy policy.
Even through your personal device may include “Do Not Track” functions, the Rik and Ralph privacy policy and information collection will still operate regardless if the “Do not track” signal is recognized or not.
Unsubscribing from the E-Mail Marketing Communications
You have control of unsubscribing from receiving e-newsletter from Rik and Ralph. Unsubscribing will mean you will not receive information about our services.
Other Important Information
If you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to our Privacy Officer at info@rikandralph.com and we will attempt to resolve your complaint. If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.
Users outside of Australia
If you use the Rik and Ralph website outside of Australia you consent to transfer your personal information, collection, processing and storage of information in Australia or elsewhere. The laws in Australia and these countries regarding personal information may be different than the laws of your state or country please review this.
477 Collins Street,
Melbourne, VIC 3000
03 9111 5699
info@rikandralph.com
